Refund policy

👀How long can I request a return?

• 5 days after receiving your item

🤔Am I eligible for a return?

• To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

📝What's the return name, contact number and address?

• Mr. Fu
• +86 18663024197
• Building 37, Quancheng Garden, Huayin District, Jinan City, Shandong Province, China
• ‼️Some products have different return address, please ask us to confirm the return address‼️
• ‼️We DON'T ACCEPT the custom products return‼️

🤔When will I receive the refund?

• We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
  If more than 15 business days have passed since we’ve approved your return, please contact us online or at wedesignwool@gmail.com.

❌What do you guys can't accept return?

• Unfortunately, we cannot accept returns on sale items or gift cards.